Privacy Policy

Privacy Policy

Introduction

Welcome to https://portable-toilet-rentals.ecojohns.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring your privacy is respected at all times. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information in accordance with international data privacy laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered through these channels. However, please be aware that this policy does not extend to third-party websites, applications, or services linked to ours, which have their own privacy policies governing data collection and usage.

Processing Activities

This document guides you on how your interactions with us may result in the processing of personal data:

  • Using our Applications and Services: As an authorized user, your account information, payment details, and service-related data are processed to provide you with access to our platform and its features.
  • Visiting Our Websites: When you explore our websites, we may collect IP addresses, browser types, and page interaction data for analytics and improvement purposes.
  • Communication: We may reach out to you via email, calls, or SMS for transactional, marketing, or service-related communications. Your communication preferences are respected, and you can unsubscribe at any time.

Personal Data Collection

We collect various categories of personal information, including:

  • Account Information: User names, passwords, account numbers, and related details needed for secure access.
  • Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases.
  • Financial Information: Bank account numbers (for direct deposits or payments) and financial transaction history.
  • Purchase Information: Details of products/services purchased, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for location services and analytics.
  • Location Data: GPS coordinates and location-based services data to provide location-specific services.
  • Feedback: User reviews, ratings, and comments to enhance our products and services.
  • Social Media Information: When you interact with us on social media platforms, we may collect your user IDs and any information you choose to share.
  • Product Information: Search queries, product preferences, and purchase history to personalize your experience.

We obtain this data through direct user input, interactions with our systems, and automated technologies. Additionally, third parties, such as payment processors or analytics providers, may share personal data with us based on their respective privacy policies.

Cookies

We use cookies, a common technology, to enhance your experience and provide personalized content:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its core features.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Help us understand how users interact with our sites by providing insights into performance and user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection, which may include:

  • Processing transactions and providing services.
  • Maintaining user accounts and profiles.
  • Personalizing content and advertising.
  • Complying with legal obligations and resolving disputes.

Once the retention period expires or when data is no longer needed for these purposes, we securely delete or anonymize your personal information.

Security Measures

We prioritize the protection of your data through robust security measures:

  • Implementing encryption protocols to safeguard data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal data from minors, and we encourage parents or guardians to supervise their online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Right to restriction (limiting processing) and portability (receiving your data in a structured format).
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination based on refusal to provide personal data.

To exercise these rights or have questions about our privacy practices, please contact our dedicated Privacy Team at your convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

Email: [email protected]

Postal Address: [Provide Company Address]